S_Pajomi Author

Level 1

4 points

touch id requires passcode

My iPhone SE always requires a passcode after 3 attempts with Touch ID.

This occurs even when I have been using my phone within the last few minutes

Touch ID is enabled with 4 fingerprints accepted (I've tried redoing the fingerprints with the same result).

This has always been the case since I first got my iPhone several months ago and my husband has the same problem with his iPhone.

Posted on Dec 30, 2022 07:06 PM

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Community+ 2025

Level 10

429,850 points

Posted on Dec 31, 2022 12:33 AM

This is normal. You may please provide --> Product Feedback - Apple <-- here

Your device will require your passcode when you do the following:

Multiple Failed Attempts to Unlock using Face ID /Touch ID
Turn on or restart your device
Press the Home button or swipe up to unlock your device (you can change this)
Update your software
Erase your device
View or change passcode settings
Install iOS or iPadOS Configuration profiles
Called Emergency / SOS

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Top-ranking reply

Community+ 2025

Level 10

429,850 points

Dec 31, 2022 12:33 AM in response to S_Pajomi

This is normal. You may please provide --> Product Feedback - Apple <-- here

Your device will require your passcode when you do the following:

Multiple Failed Attempts to Unlock using Face ID /Touch ID
Turn on or restart your device
Press the Home button or swipe up to unlock your device (you can change this)
Update your software
Erase your device
View or change passcode settings
Install iOS or iPadOS Configuration profiles
Called Emergency / SOS

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touch id requires passcode

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