Ask to buy not working after iOS 16.2 update on all our devices. Child has latest iPad & iPhone 11, I’m using iPhone 14. We are both extremely frustrated right now as nothing is fixing this!
iPhone 14, iOS 16
Frustratedmum_ Said:
"Ask to buy not working after iOS 16.2 update on all our devices. Child has latest iPad & iPhone 11, I’m using iPhone 14. We are both extremely frustrated right now as nothing is fixing this!"
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Report this to Apple:
Do your Part: Provide Apple with feedback on what is going on here. Apple may not get back to you directly, but the more words they received of this, the more likely their engineers will know what to fix, and how to fix it.
Reporting this to Apple:
On your iPhone, iPad, or iPod touch
Tap Family. If you don't see Family, tap your name, then tap Family Sharing. If you're the family organizer, make sure that Purchase Sharing is turned on. Then you can tap a family member's name to see if Ask to Buy is turned on for their account.
If Ask to Buy isn't working - Apple Support (IN)
None of what Apple support says works. I’ve googled it and turned all devices off and on again- didn’t work.
Apple id’s are correct we only have one each. I’ve disabled ask to buy turned off devices then enabled it again and still not working?!!
Im having the same issue and have tried Apple support troubleshooting also. Me and my wife have iPhone 14 pros and our kids have iPhone 12’s. All phones are on 16.2 and prior to 16.2 we got the notifications when the kids used ask to buy. It still says notification sent on kids phones but we never get any notifications.
No still not working and I'm not getting requests for extra time either! This is really doing my head in!!!!! I've reported it to apple twice now, hope everyone else has too as this has to be a bug issue that they need to fix asap
Is anyone else still having the same problem with the latest update to iOS 16.3?? My child is crying, I'm so angry with apple. Ask to buy still not working. I even had apple support share my screen and check everything before saying yes we know its a problem and our engineers are working hard to fix it and this latest update still hasn't fixed it.
I went to the Apple Store today and was told they are aware it’s a problem and we have to wait for the next update to fix the issue!
Thank you for letting me know, that was going to be my next step too.
Thank you for posting that - I'd have to make a 3 hour drive to the "local" Apple store! My kids don't understand why I can't just make it work correctly.
Thank you for this info! I had even tried turning OFF the “Ask to buy” just to get around this problem and it STILL kept having my son ask for permission. Hopefully the update comes out soon!!
I was able to turn off Ask to Buy on my iPhone 13 Max Pro. Settings > Family > Child's Name > Ask to Buy > turn off the button. I did also restart my iPhone and my child's iPad.
Did it work?
Ask to buy not working after iOS 16.2 update
