I’ve have shokz Bluetooth headset. They are fantastic except when I do Duolingo. The first few milliseconds at the start of the audio seems clipped. Doesn’t happen every time. It’s does not happen with the speaker or plug in headset. It’s like the start up time for audio to commence is too long or the application does issue the start command a bit late. Anyone seen this issue ?
Happens on iPhone and iPad.
Hello Philip_R,
Is this occurring with wired or wireless headphones? If wireless, what happens when you try wired?
The reason we ask, is that if using Bluetooth there may be a delay in the app. This article may help:
If the sound from your wireless headphones cuts out or is distorted
Can you try this for us?
There is no issue with wired headset and no issue with digi Bluetooth headset. Only shotz openrun headset. Once past the initial start up issue with Duolingo the sound Is perfect. I tried the music app and that seems fine however I can see the music playing indicator moving up and down a bit before I hear the sound. Perhaps that stops the problem from happening .The sound is fine. Perhaps you can suggest a test sound download to try.
i noticed the Bluetooth Sig show a developer profile tool one can use.
https://www.bluetooth.com/blog/a-new-way-to-debug-iosbluetooth-applications/
want me to try this? I have a Mac studio so I can monitor things. Can you suggest a monitoring app and/or next steps.
philip
There is no issue with wired headset and no issue with digi Bluetooth headset. Only shotz openrun headset. Once past the initial start up issue with Duolingo the sound Is perfect. I tried the music app and that seems fine however I can see the music playing indicator moving up and down a bit before I hear the sound. Perhaps that stops the problem from happening .The sound is fine. Perhaps you can suggest a test sound download to try.
i noticed the Bluetooth Sig show a developer profile tool one can use.
https://www.bluetooth.com/blog/a-new-way-to-debug-iosbluetooth-applications/
want me to try this? I have a Mac studio so I can monitor things. Can you suggest a monitoring app and/or next steps.
philip
Hello Philip_R,
Thanks for posting in the Apple Support Communities.
We understand the audio is delayed when you're using Duolingo with the headset only, right?
If we have this correct, let's confirm that you have the latest iOS and iPadOS versions installed to see if that may help with clearing up what's occurring. If an update is available, be sure to complete a backup of your iPhone before installing this. Check out the steps below for assistance, and you can find more details here: Update your iPhone or iPad - Apple Support
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
If you have the latest updates installed, check for an app update to see if that may improve this. Since it seems to be isolated to Duolingo only, check out the steps of the following resource for an update: How to manually update apps on your Apple device - Apple Support
We hope this is able to help with what you're experiencing. If not, confirm which steps you've taken so far and provide any additional details to help us understand this better. We'll provide you with the best next steps to take.
Have a great day!
iPhone 7 is on 15.7.2
iPad Pro is on 16.2
i was wondering if maybe the headset is too agressive in trying to save power.
Doesn’t the device need to pool the host to get data ?
philip
delay is only with headset. Have a digi Bluetooth headset and it’s fine
iPad Bluetooth audio and Duolingo
