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Purchased a song and it didn't upload the first time, so I purchased it again. If you search my purchases, I have been charged twice. Please credit one of the purchases.
iPhone XR, iOS 16
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription), invoice date, order ID, Document No, and the amount.
Tap on Report a problem on the invoice.
Or scroll down and click report a problem.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription), invoice date, order ID, Document No, and the amount.
Tap on Report a problem on the invoice.
Or scroll down and click report a problem.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
This purchase shows up in my purchases twice.
On one invoice?
If so, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
Hello ~ You can click on this helpful link below to check…
Check the status of a refund for apps or content that you bought from Apple - Apple Support
I hope this is of help.
~Katana-San~
I verified my purchase, and I was charged twice.
How will I know if I received credit for 1 of the purchases?
This purchase shows up in my purchases twice.
Purchased a song the first time and it never uploaded. had to purchase it again and it worked. I have been charged twice and I shouldn't of.
