You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Home pod trouble with Apple Music

Home pod responds with details on the music item it will play, followed by "Sorry, there is a problem with Apple Music"

Hasn't played anything for months. -

Posted on Dec 27, 2022 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 8:12 PM

Try this: In the Home App tap on the HomePod icon , scroll down to Primary User, sign out, then sign back in


Additionally on the iOS device you used to set up HomePod look in settings - your name - iCloud- scroll down to Show All, make sure Home is enabled

2 replies

Dec 28, 2022 9:52 AM in response to edmundfromdanville

Thank you.

Deleted from system and reinstalled. That solved the problem. Would have done this earlier but the methods to do so are hidden deep.

Would have been easier if Apple standardized their menus system wide....things became more opaque during the Johnny Ives period when he was messing with software. Nothing intuitive about problem solving.


Thanks,

EddieP

Home pod trouble with Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.