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iPad set up

My new IPad is frozen at setting up my Apple ID. It has been stuck at the same screen for 12 hours. I tried the volume up, down and up again. What else should I do?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Dec 27, 2022 5:46 AM

Top-ranking reply

Limnos

Level 10

418,849 points

Posted on Dec 27, 2022 6:47 AM

Hi Bandit,

See the various suggestions about dealing with your frozen iPad in this document: If your iPad won't turn on or is frozen - Apple Support

Sections:

- If your screen is black or frozen

- If your device still won't turn on or start up

- If your device turns on but gets stuck during start up

- If you need more help Contact Apple Support Apple Support

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iPad set up

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