iPad set up

My new IPad is frozen at setting up my Apple ID. It has been stuck at the same screen for 12 hours. I tried the volume up, down and up again. What else should I do?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Dec 27, 2022 05:46 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2022 06:47 AM

Hi Bandit,


See the various suggestions about dealing with your frozen iPad in this document: If your iPad won't turn on or is frozen - Apple Support


Sections:

- If your screen is black or frozen

- If your device still won't turn on or start up

- If your device turns on but gets stuck during start up

- If you need more help Contact Apple Support Apple Support


1 reply
Question marked as Top-ranking reply

Dec 27, 2022 06:47 AM in response to BanditBentleyTucker

Hi Bandit,


See the various suggestions about dealing with your frozen iPad in this document: If your iPad won't turn on or is frozen - Apple Support


Sections:

- If your screen is black or frozen

- If your device still won't turn on or start up

- If your device turns on but gets stuck during start up

- If you need more help Contact Apple Support Apple Support


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iPad set up

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