All my tab groups and tabs have disappeared from my iPhone! I have iOS 16.2 running on an XS. All tabs and groups remain and show correctly on my MacBook Air. I have tried "Set up and use iCloud tabs", but this article doesn't work and seems to be out of date (doesn't show the current way tabs are shown). Help please!
iPhone XS
Hello Zach54,
The page on iCloud Tabs can help provide info on some of the requirements to check on for using the feature: Set up and use iCloud Tabs
If you can't set up or use iCloud Tabs
iCloud Tabs works between devices running iOS 13 or iPadOS or later and macOS Mojave 10.14.4 or later, or between devices running iOS 12 or earlier and macOS Mojave 10.14.3 or earlier.
•If your iCloud Tabs aren't updating, make sure that you're running the latest iOS or iPadOS on your iPhone, iPad, or iPod touch and the latest macOS on your Mac.
•Check that you signed in to iCloud with the same Apple ID on all of your devices.
To check on tabs on the iPhone from the linked Mac, tap on the tabs button, and choose the + button. Then scroll to the bottom here and it should have pages from the Mac at the bottom here.
If nothing shows there tap on the Edit button at the bottom of the start page, and see if 'iCloud Tabs' are enabled here. You may also check for the 'Recently Closed Tabs' here as well.
Cheers.
Zach54, Since iCloud Tabs are still not working as expected after giving the previous troubleshooting steps a try, we recommend contacting Apple Support directly so that they can work with you to find a solution.
You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service Thank you for participating in the Apple Support Communities. Cheers!
Thanks for the reply Eric_G1, unfortunately none of this has resolved the issue. As I mentioned, I have iOS 16.2 on the iPhone. I believe this is the newest version. I am also running macOS Ventura 13.1 - all up to date. Both devices are signed into iCloud with the same Apple ID.
I tried your suggestions:
"To check on tabs on the iPhone from the linked Mac, tap on the tabs button, and choose the + button. Then scroll to the bottom here and it should have pages from the Mac at the bottom here."
On my iPhone, when I tap the tabs button, then the + button and scroll down, none of the pages/tabs or tab groups from my MacBook Air are shown.
"If nothing shows there tap on the Edit button at the bottom of the start page, and see if 'iCloud Tabs' are enabled here. You may also check for the 'Recently Closed Tabs' here as well."
I checked this and found that "iCloud Tabs" was already checked/enabled. "Recently Closed Tabs" was unchecked, so I checked the box. This made no difference to the issue - tabs/tab groups still do not show on my iPhone.
Clearly something has gone wrong with either iCloud or my iPhone - it is no longer syncing tabs with my MacBook Air. Do you have any other suggestions to resolve this issue?
Tabs and tab groups disappeared from iPhone
