AirTag not updating location
I got an AirTag for my dog and linked it to my phone. My wife is walking the dog and has her iPhone with her but the location has not updated even tho the dog is next to another iPhone. My settings are correct.
User profile for user:
Drew_7
User level:
Community Specialist
Hi Cavedinn,
When looking for an AirTag in the Find My app you will see one of two available options outlined below.
-If the item can be located: It appears on the map so you can see where it is. The location and timestamp appear below the item’s name. The item’s location is updated when it connects to the Find My network.
-If the item can’t be located: You see where and when it was last located. Below Notifications, turn on Notify When Found. You receive a notification once it’s located again.
If you'd like to find the precise location ensure that you have a supported iPhone and are near your AirTag before taking the following steps.
1. Tap Items at the bottom of the screen, then tap the nearby AirTag.
2.Tap Find.
3.Do any of the following:
Move closer to the AirTag: Start moving around to locate the AirTag and follow the onscreen instructions. You may see an arrow pointing in the direction of the AirTag, an approximate distance telling you how far away it is, and a note if it’s located on a different floor.
Play a sound: Tapto play a sound on the AirTag.
4.When you locate the AirTag, tap.
This information and more can be found in the following iOS user guide: Locate an AirTag or other item in Find My on iPhone
Regards.