iPhone storage wrong size

Hi, I have wrong storage in iPhone 14 Pro, I use Imagecapture.app in Mac to transfer form cameraroll, then I delete them via Imagecapture.app, and I think it is creating phantom files as this is what "storage" shows in iPhone:



I did reboot the iPhone but I don't know what to do in other to clear caches or this...


I did the math and all my apps sum 83GB . I copied and deleted 67 GB of pics and movies, so this space should be free! and there was already free space, so something is wrong


but now is just unidentified grey things....

iPhone 14 Pro

Posted on Dec 22, 2022 10:53 AM

Reply
5 replies

Dec 26, 2022 09:05 AM in response to guguii

Good afternoon guguii,


Before making any changes to your devices, make sure you have a backup of your iPhone, and your Mac has been backed up via Time Machine.


Back up iPhone - iPhone User Guide


Back up your Mac with Time Machine


Do you have iCloud Photos enabled on your iPhone and Mac? With iCloud Photos enabled and the "optimized" feature enabled on your iPhone, then the full resolution photos and videos will be uploaded to iCloud and the space used by these files on your iPhone will be significantly reduced.


Syncing between your Mac and iPhone will be automatic, so you won't need to use the Image Capture app. Whatever you add, edit or delete on one device will happen with all devices.


You will need to ensure you have enough iCloud data to store the photos and videos online.


iCloud+ plans and pricing


The resources below will help you with this.


Manage your photo and video storage


Set up and use iCloud Photos


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone storage wrong size

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.