Apple Maps Turn By Turn Confusion

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Level 1

4 points

Apple Maps Turn By Turn Confusion

Recently (I'd say in the past few updates - ever since the introduction of the "real turn by turn" prompts) I will see a "500feet - 400feet - 300feet" in which it tells me I need to exit. However, it's telling me "not" to turn off which has caused tremendous confusion on my end. I turn off on the incorrect exit forcing me to take an alternative route.

Why would they display the "500ft, 400ft, 300ft" when it's not an exit? When I don't turn off, it displays the correct distance to my next turn off. Why would Apple Maps tell me "not to turn off in xx distance?"

Is there a way to disable this feature?

iPhone 12 Pro

Posted on Dec 22, 2022 08:07 AM

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Answer 1

Top-ranking reply

SamGao Author

Level 1

4 points

Dec 23, 2022 07:36 PM in response to Lawrence Finch

I usually glance at the map display, because looking at it too long may cause potential danger. So when both 500ft go straight, or 500ft exit both contains 500ft, it confuses me. It has happened to me a few times, and I wish they would just tell me when to exit not “don’t take this exit coming up in 500 feet, 400 ft, 300ft, etc”. Super annoying. They didn’t use to do this…

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Answer 2

ArmMan1016

Community Specialist

Dec 23, 2022 04:56 PM in response to SamGao

Hi SamGao,

Welcome to Apple Support Communities. You can find the steps to help you with Maps using the Apple Support article: If Maps isn't working on your Apple device

If you can't find your current location on your iPhone, iPad, or iPod touch

•Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy, then tap Location Services. Make sure Location Services is on, and make sure Maps is set to While Using the App or Widgets.

•Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.

•Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

You can also report any issue you are having using the Maps app:

Report an issue or add a missing place in Maps on your iPhone, iPad, or iPod touch

1.In the Maps app, scroll down to the bottom of the screen.

2.Tap Report an Issue. From this screen, you can report a street, place, or route issue, add a place to Maps, or report an incident.

3.After you've chosen an issue, follow the onscreen instructions.

Feel free to reach back out if you have any questions.

Best regards!

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Answer 3

Dec 23, 2022 05:04 PM in response to SamGao

If you look at the map display it will show that you should NOT take that exit; it’s a warning to continue straight, usually for an exit that may be ambiguous.

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Apple Maps Turn By Turn Confusion

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