My new Mac Air charged once but now doesn't accept a charge via the MagSafe. I have tested it with another charger but still does not work so I am assuming it is a problem with the Mac itself. Suggestions?
MacBook Air, macOS 13.0
Setup a Genius Bar appointment so Apple can assess and diagnose the issue. If it's a manufacturing defect, then it can be repaired or replaced free of charge.
click here ➡️ Genius Bar Reservation and Apple Support Options - Apple
Also, make sure it's not Optimizing the charge level. If the option is turned on and the Mac is constantly connected to power, it may not charge beyond 80% to preserve battery life.
click here ➡️ If battery charging is paused or on hold on your Mac - Apple Support
what if the Mac doesn't charge on the supplied MagSafe adapter or another one?
