MS Word Spinning wheel old issue still not solved!

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MS Word Spinning wheel old issue still not solved!

I think there is a bug in MS Word that Microsoft refuses to address, (from reading forums from 2012) or their programmers are getting to sloppy or too lazy to fix it. I´ve asked this question in their forums with no helpful answer. A spinning wheel appears every time I type, do or undo any operation, after a pause, every time I save, etc. Saving to the hard drive to avoid the cloud takes ridiculous time! This was the reason why I bought a MacPro with 16 gb of ram, to replace an unexpandable 8gb pc. and yet, with my new powerful device I still have to wait 10 seconds between each click... It is DEFINITELY NOT A RAM issue.

In my old pc, it started last year... the spinning wheel, the frozen page, the frozen cursor, unresponsive touchpad... sometimes the page dissappeared or became blurry. I could no longer navigate between pages... Then i wanted to save and the drive was GONE! I upgraded to Win 11... downgraded back to Windows 10 and nothing solved the issue. I struggled enough to want to spend 2 grand in this beauty, and I´m looking at my work with horror, because no way I can advance one click every 10 seconds in a 1000 page document! Or is it that my 10 Mb word file too big for Word for Mac? As simple as trying to add a word to the custom dictionary and getting a message that says, 'the dictionary is full'! Com ´n! LOL Word used to be so wonderful, yet, each upgrade it has gone backwards.

I just typed my long story short, and I had no spinning wheel at all.... It is only Word! I need help!

MacBook Pro 13″

Posted on Dec 21, 2022 10:39 AM

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Answer 1

HWTech

Level 9

67,262 points

Dec 21, 2022 4:34 PM in response to Kealili

I have used MS Word on my work Mac with none of the issues you have described. The only time I have any performance issues is when I'm using the online version of Word & Excel, or using Sharepoint (an online component).

Memory is rarely the cause of performance issues for simple tasks. It is really easy to determine whether the system has insufficient memory for a particular workload. After using the Mac with normal workloads, check the memory information in Activity Monitor. If the "Memory Pressure" is in the red, or the "Compressed Memory", or the "Swap" is utilizing GBs, then it means the system doesn't have enough memory for that workload. If the "Memory Pressure" is yellow, then it means you may be running low on memory for that workload.

Storage issues and third party apps tend to cause most problems.

I suggest you run EtreCheck so we can get a look at the details of your system which may provide clues to the problem. The report will include summaries of the system logs as well allowing us to see what third party apps are installed to see whether any of them are known to cause performance issues. The usual culprits are anti-virus apps, cleaning/optimizer apps, and third party security software. If you migrated/restored everything from a backup or older Mac, then you likely migrated those issues to the new Mac.

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MS Word Spinning wheel old issue still not solved!

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