Slow charging using magsafe

I have bought 14 pro max very recently and supcase unicorn beetle pro mag for utmost protection. The magsafe charger with 20W adapter sticks well to the case and charging is so slow that for approximately 2 hrs my iphone charges only 40%. If I remove the case the approximate charge for 10minutes is around 6%. Anyone with solution let me know

Posted on Dec 21, 2022 09:29 AM

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Dec 22, 2022 01:49 PM in response to Phanikalyan

Hello Phanikalyan,


We'd recommend removing the case and testing it out, as you mentioned in your post. While we cannot provide up to the minute charging expectations, if the case is preventing the MagSafe Charger from charging your iPhone, then it may be time to look into your options on returning or exchanging it for one that will allow it to charge successfully. Apple offers a 14 day return policy, so we'd check with the seller on their policy.


See the following related resource for more help: How to use your MagSafe Charger with iPhone 14, iPhone 13, and iPhone 12 models


Wishing you well, take care.

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Slow charging using magsafe

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