Screen time keeps resetting

I’ve just activated screen time on my sons devices, but it is a joke. Every day it keeps resetting.

  1. the “scheduled” screen time toggle always turns off, which overrides the time allowed I have set up
  2. the “always allowed apps” keeps resetting to just the standard 3 defaults

Why is this happening? This seems like a major flaw - has Apple got a fix? I’m sure many other parents are finding the same

Posted on Dec 21, 2022 02:41 AM

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2 replies

Dec 22, 2022 10:53 AM in response to LethalLJT

Hello LethalLJT,


Thanks for reaching out to Apple Support Communities. We see you have some questions about Screen Time not working as it should, and we'd like to help. Let's make sure the device is updated, as this can sometimes help clear up some issues with the iPhone: Update your iPhone or iPad


Update your iPhone or iPad wirelessly
1) Back up your device using iCloud or your computer.
2) Plug your device into power and connect to the internet with Wi-Fi.
3) Go to Settings > General, then tap Software Update.
4) If you see more than one software update option available, choose the one that you want to install.
The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Let us know if this helps.


Regards.

Dec 24, 2022 01:12 PM in response to Jmanna13

Already updated all devices to ios 16.1 then to 16.2, this issue started when i started using a new iphone 14, i think apple has a major issue with ios 16. screentime is absolutely unreliable and keeps resetting screentime options even “non-allowed” list of websites gets reset and i have to manually enter them back everytime.


this issue has been in effect with two separate kid accounts, they are using their personal devices and the issue is occurring on all devices, ipad, iphone and macbook.


this is not an issue with updating ios it’s an issue with ios16, i hope this gets fixed soon.

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Screen time keeps resetting

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