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My iMac recognizes my Canon EOS Rebel T3i camera, however, it won't download pictures to my computer. Need help to figure out how to get my computer to download pictures from my camera.
iMac
Well, Aloha2013, unfortunately I don't really know anything about your camera, but I ran across this post:
When I connect my canon rebel Eos T3i to … - Apple Community
which is where I got the firmware thing. That post was two years ago, but he didn't say what version of firmware he installed.
Have you tried connecting the SD card directly to your iMac rather than relying on the camera to translate the data? I don't remember if the iMac has a card reader--you may have to get one (they're pretty cheap) and go that way. It always worked on my cameras....
What format are the photos that you're trying to import into your Photos library? Can you insert the memory card into a card reader and manually copy the files to a folder on the Desktop. From there you can try opening them with Preview. If the still don't open try the demo version of GraphicConverter. It can open just about anything and you can then save them to a new format, i.e. JPEG.
Thank you again Richard for your reply. Yes, I'm using a USB cable to connect the camera to the computer. The cable came with the camera. I had looked on Canon's website and had seen that there's additional software, but for Apple computers, it doesn't go up to the Apple software I have loaded onto my iMAC - Mac OS Monterey. Do you think I should load it for the latest that it shows on there? The latest it shows is from 2016 - Snow Leopard.
You don't need any additional software. Image Capture has worked just fine for all my Canons, including my T3i*. My T6S works fine. I suggest you try a new USB cable. Especially watch out for the charging-only abominations.
*Which sadly got destroyed when an errant wave hit me taking some tide pool images. 8^(
I may be wrong, firmware 1.01 says it fixes:
2. Fixes a phenomenon in which, in rare cases, a computer connected to the camera with a USB cable cannot recognize the camera.
I guess I never came across those rare cases. 8^)
Thank you Keith! I did try one other USB cable. I could see if another one would work. I also, tried looking at image capture with my camera hooked up. I didn't see any images though. Maybe I was doing something wrong. I have never looked at image capture before. That's good to know about you not having any problems connecting your Canon cameras to the iMAC.
Thank you! Happy Holidays!
I don't think it was the firmware, though I kept mine up to date. I never have had an issue with connecting Canons to my Mac.
First thing is to try to use the Image Capture app in your Applications folder. Image Capture is sometimes less finicky.
Thank You Richard for your feedback. I just tried that and my photos don't pop up.
So, you are using a USB cable to connect the camera to the computer? Have you checked to see if you have the latest firmware installed in the camera?
Thank you very much Richard! I will try this.
Happy Holidays!!
Unless he has an ancient computer, the Mac should be able to recognize any format the T3i can create, including RAW.
My Imac recognizes my Canon EOS Rebel T3i camera, however, it won't download pictures to my computer. I'm using OS Monterey.