Camera Connectivity Issue With Photos On MacBook Pro

When I try to connect my camera (Lumix DMC-ZS100) to MacBook Pro with M1 chip using macOS Ventura 13.1, I am unable to download pictures from memory card to Photos. No device shows up in sidebar using USB cable and selecting PC in USB mode. Anyone who has experienced this issue have any advice on what to do to resolve this?

MacBook Pro

Posted on Jan 25, 2023 01:43 PM

Similar questions

Problem importing images from digital camera to Photos When I plug my digital camera into my mac (macOS Big Sur v 11.7)with a USB, Photos opens, recognises the camera, and starts to load the images from the device. The images begin to appear as normal in the tiles, but then the tiles all suddenly flip to greyed out. If I click on "Import all New Photos" or select one or two and click on "Import Selected" the screen jumps to the library folder, but nothing happens. I never used to have this problem - it started a few weeks ago, and sometimes I could resolve by pulling the cable in, out, switch on, off etc, but now it just won't work. I've tried a different cable, same issue. The images are viewable with no problem on my camera. How else can I get them onto my Mac? Any advice welcome thanks
4411 1
Canon EOS R8-can't see uploaded pics in Mac photos Just got a new Canon Eos R8 mirrorless camera. If I use the USB cord or a card reader to upload to my MacBook Pro with the most current version of Ventura, I cannot see the photos in Photos. They ARE imported and I can see the info about the picture but all I see is a grey box where the photo is loaded in the library. I am pretty sure this is an Apple issue and not a Canon issue as I can preview the photos prior to hitting import. I did manage to upload them wirelessly into a pictures folder but all my other cameras would just have immediately imported the pics into Photos. I can't figure out what to do to rectify this issue.
2637 11
Photos with unavailable original files cannot be opened. The original photo is either offline or cannot be found. Photos taken in RAW on Sony DSLR A6400. Imported on MACPro 2023 to photo. However when Memory card is ejected. and despite being able to see the picture within the Imports Folder, whenever I try to open the picture I receive the message : Missing File Photos with unavailable original files cannot be opened. The original photo “DSC00602.ARW” is either offline or cannot be found. Click Find Original to ...... Unbelievably frustrating as I specifically purchased the MPro to manage my photos. Additionally. in many cases ( yet seemingly random) pictures which can be opened, once edited in Photos become blurry and no longer in the original definition. There was a work-around of rotating the picture prior to saving . But this no longer works. If anyone knows how to fix the pictures/Photos issues- I would be very grateful..
1036 3

3 replies

Jan 26, 2023 07:20 AM in response to jbenegar

Have you tried connecting the SD card with a card reader? Sometimes that works better than connecting the camera.

Also, try using the app image Capture in the Applications folder-- it can be less finicky.

jbenegar Author

Level 1

5 points

Jan 26, 2023 08:43 AM in response to Richard.Taylor

Thanks for your suggestions. Unfortunately, My new Mac with macOS Ventura won't recognize the camera as a device, in Photos or Image Capture. So need to figure out what to do now in order to transfer pictures.

Jan 26, 2023 09:42 AM in response to jbenegar

I have something like this:

$5 from Amazon. I've used this when a camera didn't work.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Camera Connectivity Issue With Photos On MacBook Pro