AppleCare with Theft and Loss

I got my iPhone stolen in another city and when I tried to locate my phone from an other device my password had been changed. 5 days later when I finally when recovered my account, AppleCare tells me I not covered because the thief was able to turn off FindMy. Is there any other course of action I should take?

iPhone 11 Pro, iOS 16

Posted on Dec 19, 2022 11:03 AM

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1 reply

babowa

Level 9

78,550 points

Dec 19, 2022 11:20 AM in response to oscarmudilo

Here are the terms of your theft/loss coverage:

https://aigtheftandloss.com/static/media/ExNY.72830d3f.pdf

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AppleCare with Theft and Loss

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