My AirPods Pro 2 pairs and connects to a Bluetooth Sony soundbar SA-Z9F but no sound comes from there. I’ve tried resetting everything but nothing works.
i tried with the AirPods Pro 1 and it works well. The issue seems to be with the new Pro 2 only. Is there any solution for this?
BRAVIA4KUR2,
Well, my Sony soundbar connects to several external Bluetooth devices, including the AirPods Pro 1 with no issues. The only problem is with the AirPods Pro 2 so Sony will tell me to ask support from apple. I also don’t believe the problem is the soundbar, the only new component in this case are the AirPods Pro 2.
The pair process is satisfactory between the soundbar and the AirPods Pro 2. The behavior of the soundbar is exactly the same as with the AirPods Pro 1 but the sound doesn’t come to the AirPods Pro 2.
Is there compatibility limitation in the new AirPods Pro 2 compared to the AirPods Pro 1?
Well, my Sony soundbar connects to several external Bluetooth devices, including the AirPods Pro 1 with no issues. The only problem is with the AirPods Pro 2 so Sony will tell me to ask support from apple. I also don’t believe the problem is the soundbar, the only new component in this case are the AirPods Pro 2.
The pair process is satisfactory between the soundbar and the AirPods Pro 2. The behavior of the soundbar is exactly the same as with the AirPods Pro 1 but the sound doesn’t come to the AirPods Pro 2.
Is there compatibility limitation in the new AirPods Pro 2 compared to the AirPods Pro 1?
Hello ngcApple,
Since the soundbar is not an Apple device we are not the experts, but we did find this on the Sony support site that might be helpful: Can't Connect Other Devices to My Soundbar Through Bluetooth Connection | Sony USA
If you still need help, reach out to Sony support to see if there are further steps you can perform to get the sound to work.
Take care.
AirPods Pro 2 and Sony soundbar SA-Z9F Bluetooth issue.
