Safari and Mail Crash when Trying to Print on MacBook Pro Ventura 13.1

Why does Safari aned Mail crash when I enter CMND P?


MacBook Pro

Posted on Dec 16, 2022 08:39 PM

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2 replies

Dec 18, 2022 12:01 AM in response to John Blanchard1

Thanks so much for answering. Nothing worked, so I called Apple Support. While troubleshooting according to his instructions, I discovered that neither CMND R nor Option CMND R would open the Recovery window to run Disk Utility. After an hour of futility on the phone, I made an appointment with my local Genius Bar. It was a software problem, not hardware, and required erasing the drive and reinstalling Ventura 13.1. After 2 1/2 hours in the store, it booted. I returned home to spend hours reinstalling all my apps, some of which I need to pay for again, and cleaning up the drive. The definitive cause: my original update to Ventura 13.1 corrupted the drive. Next time Apple announces a MacOS update, I'll wait a week before updating.

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Safari and Mail Crash when Trying to Print on MacBook Pro Ventura 13.1

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