unable to refund discord nitro purchase through ios

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unable to refund discord nitro purchase through ios

i recently (a couple hours ago) bought an annual subscription of discord nitro for $99.99, but i had thought it was originally going to be paid monthly. since it wasn’t what i expected, i tried to change the discord nitro plan to something cheaper, but my money hadn’t been refunded. so now i tried refunding from the reportaproblem apple website but when i selet request refund, my discord purchase doesn’t show up (but it shows up when i don’t select anything.) please help.

iPhone 13 Pro, iOS 16

Posted on Dec 12, 2022 7:57 PM

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Answer 1

Omar_A1

Community Specialist

Dec 14, 2022 7:07 PM in response to geraldene176

Hello geraldene176,

Thank you for reaching out to Apple Support Communities.

It may be that the charge is still pending. This should help:

"If you can't request a refund on reportaproblem.apple.com

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
If you don't know why you were charged, review your family members' purchases. If you're the family organizer, tap or click the Apple ID button, then choose All. Purchases charged to your shared payment method appear."

More details can be found here: Request a refund for apps or content that you bought from Apple

You can try to request a refund after the charges finish pending.

Cheers!

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unable to refund discord nitro purchase through ios

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