Video and Mic modes not showing up in control center while on FaceTime

On my iPhone SE (2nd gen) I used to be able to turn on portrait mode and voice isolation in my control center when I was on FaceTime. Now that feature no longer shows up. I haven’t had it for a while for some reason and have looked up and don’t see a solution.

iPhone SE, iOS 16

Posted on Dec 10, 2022 07:28 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 11:44 AM

Hi EdenRay,


It sounds like you're referring to filtering background sounds while on a FaceTime call. If so, for help with that feature view the information below found in the article here: Use FaceTime with your iPhone or iPad - Apple Support


"Filter background sounds

When you want your voice to be heard clearly in a FaceTime call and other sounds to be blocked out, you can turn on Voice Isolation. Voice Isolation prioritizes your voice in a FaceTime call and blocks out the ambient noise.


  1. During a FaceTime call, open Control Center, then tap Mic Mode.
  2. Select Voice Isolation.


When you want your voice and all the sounds around you to be heard in a FaceTime call, you can turn on Wide Spectrum to leave ambient noises unfiltered.

  1. During a FaceTime call, open Control Center, then tap Mic Mode.
  2. Select Wide Spectrum.


Voice Isolation and Wide Spectrum are supported on these devices: iPhone XR, iPhone XS models and later, iPad (8th generation) and later, all iPad Pro 11-inch models, iPad Pro 12.9-inch (3rd generation) and later, iPad Air (3rd generation) and later, and iPad mini (5th generation) and later."



The article here also has information to assist: Change FaceTime audio settings on iPhone


Regarding the camera, view helpful information here: Change FaceTime video settings on iPhone


If you aren't able to access the features, ensure your iOS is fully updated. Update your iPhone or iPad and check your Control Center settings with the help of the guide here: Use and customize Control Center on iPhone


Reach out to Apple Support directly if the issue continues.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.





1 reply
Question marked as Top-ranking reply

Dec 13, 2022 11:44 AM in response to EdenRay

Hi EdenRay,


It sounds like you're referring to filtering background sounds while on a FaceTime call. If so, for help with that feature view the information below found in the article here: Use FaceTime with your iPhone or iPad - Apple Support


"Filter background sounds

When you want your voice to be heard clearly in a FaceTime call and other sounds to be blocked out, you can turn on Voice Isolation. Voice Isolation prioritizes your voice in a FaceTime call and blocks out the ambient noise.


  1. During a FaceTime call, open Control Center, then tap Mic Mode.
  2. Select Voice Isolation.


When you want your voice and all the sounds around you to be heard in a FaceTime call, you can turn on Wide Spectrum to leave ambient noises unfiltered.

  1. During a FaceTime call, open Control Center, then tap Mic Mode.
  2. Select Wide Spectrum.


Voice Isolation and Wide Spectrum are supported on these devices: iPhone XR, iPhone XS models and later, iPad (8th generation) and later, all iPad Pro 11-inch models, iPad Pro 12.9-inch (3rd generation) and later, iPad Air (3rd generation) and later, and iPad mini (5th generation) and later."



The article here also has information to assist: Change FaceTime audio settings on iPhone


Regarding the camera, view helpful information here: Change FaceTime video settings on iPhone


If you aren't able to access the features, ensure your iOS is fully updated. Update your iPhone or iPad and check your Control Center settings with the help of the guide here: Use and customize Control Center on iPhone


Reach out to Apple Support directly if the issue continues.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.





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Video and Mic modes not showing up in control center while on FaceTime

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