Hi hilltopr76,
We appreciate you reaching out to us. We understand that you are not getting the turn-by-turn directions on CarPlay.
Let's start by making sure that that turn-by-turn directions is not muted.
- Mute turn-by-turn directions: Tap
, then choose
to mute all directions.
If the issue persists, please check for a software update and make sure that you are running the latest version of iOS.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!