maps not speaking in carplay

When I have CarPlay active my maps show visually where to go but the voice does not speak. I have the same phone as my husband and his works fine. All the settings are the same. Anyone else experience this? TIA


iPhone 13 Pro

Posted on Dec 9, 2022 1:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 12:57 PM

Hi hilltopr76, We appreciate you reaching out to us. We understand that you are not getting the turn-by-turn directions on CarPlay.


Let's start by making sure that that turn-by-turn directions is not muted.

  • Mute turn-by-turn directions: Tap the Volume button, then choose the Mute button to mute all directions.


If the issue persists, please check for a software update and make sure that you are running the latest version of iOS.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Take care!

1 reply
Question marked as Top-ranking reply

Dec 12, 2022 12:57 PM in response to hilltopr76

Hi hilltopr76, We appreciate you reaching out to us. We understand that you are not getting the turn-by-turn directions on CarPlay.


Let's start by making sure that that turn-by-turn directions is not muted.

  • Mute turn-by-turn directions: Tap the Volume button, then choose the Mute button to mute all directions.


If the issue persists, please check for a software update and make sure that you are running the latest version of iOS.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

maps not speaking in carplay

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