My old iPod Classic 80GB comes up with a red cross and a message; www.apple.com/support/ipod. I did connect it to my laptop with a usb cable, but my laptop does not pick it up. What now, or is it buggered for good?

How do I update or revive my old iPod Classic 80GB, when it comes up with a red cross and a message that refers me to www.apple.com/ipod/support ?

My computer does not pick it up when I connect it with a USB cable.

I would really like to use it again, or is it buggered for good?

Posted on Dec 8, 2022 9:08 PM

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1 reply

turingtest2

Level 10

277,799 points

Dec 9, 2022 2:14 AM in response to Retroipod80gb

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy). You could consider swapping out the drive with some form of SD adaptor kit.

tt2

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My old iPod Classic 80GB comes up with a red cross and a message; www.apple.com/support/ipod. I did connect it to my laptop with a usb cable, but my laptop does not pick it up. What now, or is it buggered for good?

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