Apple TV 4K sleep mode problem

Anyone still experiencing as the Apple TV is in sleep mode in an Ethernet connection to my router, the connection keeps dropping out and reconnecting again 24/7… flooding the router system log with the link up/down messages


Posted on Dec 8, 2022 06:13 PM

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6 replies

Dec 11, 2022 05:28 PM in response to Airlung

Hi there Airlung,


If your Apple TV is repeatedly disconnecting from your network, you'll want to try these steps to see if they resolve the issue for you:


1. Check that everything is on, connected, and in range
Make sure that that your internet router is connected to your modem and that both are powered on. If your router and modem are combined, make sure that the device is powered on. 
If possible, keep your Apple TV and Wi-Fi router in the same room, but don't place your Apple TV directly on or within a foot of your router. Try to avoid physical obstructions in the path of your wireless signal, especially metal surfaces. If your Apple TV has an Ethernet port, connect your Apple TV directly to the modem with an Ethernet cable for the best experience.

2. Restart your Apple TV, router, and modem
After you restart each device, see if you still need help.
On the Apple TV menu, go to Settings > System and select Restart.
Unplug your router and your cable or DSL modem from power. Then plug them back in.

3. Use an Ethernet cable and check for software updates
If your Apple TV has an Ethernet port, try connecting your Apple TV directly to your router, or cable or DSL modem using an Ethernet cable. Apple TV connects to internet with either Wi-Fi or Ethernet. When you use an Ethernet cable, Apple TV automatically uses that connection instead of your Wi-Fi network. 
Join your network and check for software updates. Go to Settings > System > Software Updates. If there's an update, install it. Then unplug your Ethernet cable and try to join your Wi-Fi network again.

Although this link references a Wi-Fi connection rather than ethernet, the steps should still be helpful. You'll find this information here: If your Apple TV can't connect to Wi-Fi - Apple Support


Take care.

Dec 15, 2022 10:28 AM in response to Airlung

It is not an isolated issue, i have the same problem (Apple TV 4K 2022 Wifi+Ethernet).



Dec 15 20:25:51 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:25:55 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:25:57 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:02 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:05 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:09 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:12 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:17 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:19 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:23 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:26 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:30 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:33 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:38 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:40 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:44 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:46 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:51 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:26:55 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:26:59 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:27:01 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:27:06 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.

Dec 15 20:27:08 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link Up at 1000 mbps full duplex

Dec 15 20:27:13 kernel: eth1 (Int switch port: 0) (Logical Port: 0) (phyId: 1) Link DOWN.



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Apple TV 4K sleep mode problem

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