mail search

NKAlexander wrote:

Since updating to Ventura, the search function in Mail does not work. I've talked to Apple support about it, but they were unable to fix the problem. It does seem to be software related. If I create a new User log in on my MacBook Pro, then Mail's search function works. I've tried "cleaning" a bunch of old software off of my computer, but that hasn't cured the problem. I also re-installed Ventura, but that has not cured the problem. Anybody else having this problem? Suggestions for a cure?

Mail >Settings and disable all the accounts. Quit Mail.

Open Mail back up and enable all the account.

Now rebuild the spotlight index if necessary...

verify the >System Settings> Spotlight> results includes Mail

Rebuild the Spotlight index on your Mac - Apple Support

Did you use a 3rd party app to "clean" out old software?

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.