Why am I being charged multiple times today for a game that I haven’t had in months

I am being charged multiple times today for a game that I haven’t had downloaded for several months

Posted on Dec 7, 2022 03:11 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2022 03:09 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

 

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Why . . .

We don’t know, we are also users of Apple products & services like you.

 


1 reply
Question marked as Top-ranking reply

Dec 8, 2022 03:09 AM in response to Chrissyln2876

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

 

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Why . . .

We don’t know, we are also users of Apple products & services like you.

 


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Why am I being charged multiple times today for a game that I haven’t had in months

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