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I am being double charged for some gaming purchases and I don’t know why

I have been being double charged for gaming apps purchased on my phone it’s giving me duplicate charges for some reason I haven’t bought that many

Posted on Sep 30, 2022 9:14 AM

Reply
1 reply

Oct 2, 2022 6:56 AM in response to milesfromcache

Greetings, milesfromcache.


We’re glad to help you get this sorted.


How apps, content, and subscriptions from Apple are billed - Apple Support -- Before we show you how to check your purchases to determine where the charge is coming from, sometimes purchased items/subscriptions are grouped on one receipt.


If you see 'apple.com/bill' on your billing statement - Apple Support -- With that said, this is how to determine what you’ve exactly been billed for.

How to see what you were charged for
1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
If the charge is for a subscription that you no longer want, you can cancel the subscription.


Feel free to get back to us with any questions or problems you may have.


All the best.

I am being double charged for some gaming purchases and I don’t know why

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