Apple TV does not update automatically even when set to do so.

I am currently attempting to install some Meross Homekit devices and I am troubleshoots some issues with a "No Response" issue from these devices. I saw some feedback that indicated my Apple TV (acting as Hub) may need update. I checked and it did. Update completed. However the purpose of this question is this has been an issue every time even if I have Auto Updates selected in the Apple TV System settings. This is not a recent issue but ongoing. You forget about it since you just updated it but it catches you when something else does not work. It is not that I "Need" new features but I do need fixes when they affect other integration. Guess Apple would say "Sorry we did not test that" understood, but someone is saying not my job!

Posted on Dec 4, 2022 10:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2022 04:15 PM

Thanks for the help. However this is my third version of the Apple TV. I have always had Auto Update enabled on all of my units. They are always plugged in and connected. I can access them at the touch of the Apple TV Remote. I understand the Auto Update philosophy of it not doing it right away I inquired about that when I di not get an update for my phone. If you are saying that Auto Update only works when I am using the Apple TV like using one of the Apps from the Menu, that is a different story. I normally use DTV and when I want to stream something from Apple TV I switch to that device and stream it. What I have experienced is that when I have an issue and I am given a direction to make sure my SW versions are current and it involves Apple TV it is out of date. Sorry to say but it appears to me that the Apple TV App is not auto updating even if it is turned on. Like I said above when I update it it is because I am working on an issue and see it is not current, I update and keep working on the issue or the issue is solved. I am assuming that your reference to "Long Time" is months and not longer. Thanks for your feedback.

2 replies
Question marked as Top-ranking reply

Dec 5, 2022 04:15 PM in response to lkrupp

Thanks for the help. However this is my third version of the Apple TV. I have always had Auto Update enabled on all of my units. They are always plugged in and connected. I can access them at the touch of the Apple TV Remote. I understand the Auto Update philosophy of it not doing it right away I inquired about that when I di not get an update for my phone. If you are saying that Auto Update only works when I am using the Apple TV like using one of the Apps from the Menu, that is a different story. I normally use DTV and when I want to stream something from Apple TV I switch to that device and stream it. What I have experienced is that when I have an issue and I am given a direction to make sure my SW versions are current and it involves Apple TV it is out of date. Sorry to say but it appears to me that the Apple TV App is not auto updating even if it is turned on. Like I said above when I update it it is because I am working on an issue and see it is not current, I update and keep working on the issue or the issue is solved. I am assuming that your reference to "Long Time" is months and not longer. Thanks for your feedback.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV does not update automatically even when set to do so.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.