You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB-C Digital AV Multiport Adapter for MacBook Pro not working

I purchased the USB-C Digital AV Multiport Adapter from Apple 1 month ago. The only port in this adapter that works is the USB-A. The USB-C port does not work. Is this a malfunction of the equipment or is there a setting on the MAC that will fix this problem?

Posted on Dec 3, 2022 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 9:20 AM

The USB-C port on this adapter is only meant for charging the laptop. Notice the symbol next to the USB-C port showing a power symbol.


2 replies

USB-C Digital AV Multiport Adapter for MacBook Pro not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.