This is the second set of power beats pro that the left earbud battery drains twice as fast as the right one. I have made sure both are fully charged before using. With the first set the left one stopped working at 57%. With this set it stops working at 53%. I love these earbuds but this is SO FRUSTRATING. I have tried all of the tips found online and nothing has helped.
Yes I’ve tried a different device with same results.
Hi eatha129,
The next best step would be to reach out to Apple to have them look into the behavior with your Powerbeats Pro.
Contact - Official Apple Support
Regards.
Hi leatha129,
We appreciate you reaching out to us. We understand that you are reaching out because your Powerbeats Pro are losing battery charge at an uneven rate.
We’d like to start by setting your expectations. Losing battery charge at an uneven rate is not always an indication that there is an issue with the battery of your Powerbeats Pro.
If your second set of Powerbeats Pro is exhibiting the same behavior as the first, we may have to look into other factors that may cause your Powerbeats Pro to lose battery charge at an uneven rate.
Let's start by resetting your Powerbeats Pro.
Reset your Beats earphones - Apple Support
It may also help if you keep the firmware of your device up to date.
About Beats Updater - Apple Support
You may also want to look into the settings of the device you are using with your Powerbeats Pro.
It sounds like you've already performed some steps to troubleshoot the issue.
If the articles above didn't help, provide us with more details on how you use the device and the steps you've taken, and we'll do our best to assist you.
Take care!
I have done all of the suggested processes with no resolution of the problem. As if this morning both were 100% charged. I listen to audiobooks exclusively. After 2 1/2 hrs usage the right earbud is at 85% and the left one at 0%. This is extremely frustrating since I bought them for the battery life.
Hey leatha129,
Thanks for letting us know. Do you have another iOS device you can pair these with? This will help to rule out an issue being caused by your iPhone instead. If not, that's OK! We recommend reaching out to Apple Support to look into this more with you: Contact - Official Apple Support
Take care!
Power beats pro uneven battery drain
