My Carplay is no longer working on any of our cars. The car says that the device does not have Carplay.

Is there a way to restart Carplay so that the car will recognize it? My car stopped playing through Carplay several days ago and now says that my device does not have Carplay. I tried to use Carplay on another car and it did not work either, so it seems to be the phone.

iPhone 13, iOS 16

Posted on Nov 29, 2022 09:05 AM

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Dec 1, 2022 11:37 AM in response to margyquin

Thanks for reaching out margyquin,


It sounds like you're having some trouble with CarPlay working in multiple cars without success. We can help.


Since it wasn't clear what message was being given, or where it was displayed - in the car or on the iPhone - let's start by making sure we are on the same page with using CarPlay first. You can check out these steps If you need help with CarPlay:


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.


Let's give those steps a try first, and see if there is any improvement.


Take care.

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My Carplay is no longer working on any of our cars. The car says that the device does not have Carplay.

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