While transferring data from my Time Capsule to my MacBook

While transferring data from my Time Capsule to my MacBook it feels like the machine is not doing anything. I have seen seeing "Looking for Incompatible Software" for the last 2 1/2 hours. Is this normal?

MacBook Pro

Posted on Nov 28, 2022 03:11 PM

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1 reply

Nov 30, 2022 11:55 AM in response to cc0987

Hello cc0987,


Thanks for posting in Apple Support Communities. We understand that while restoring a backup to your MacBook, you've been stuck on the "Looking for Incompatible Software" screen for a while. We're happy to help.


You posted a day or so ago, has any progress been made? Large transfers might need hours to complete, and might seem to pause occasionally: Restore your Mac from a backup - Apple Support


If not, we recommend restarting your MacBook in Safe Mode. Once you confirm you're in Safe Mode, restart your MacBook Pro and try again. Make sure that your MacBook Pro and Time Capsule are connected to the same network: How to use safe mode on your Mac - Apple Support


Let us know how it goes! Take care.

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While transferring data from my Time Capsule to my MacBook

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