Iphone 13 Pro Camera (video) constant noise

My iphone 13 pro 256gb is producing a weird background noise on all videos recorded with camera app (and 3rd part camera apps too).

It's like a bicicle chain noise, like if there was some small toy motor operating nearby.


No noise produced by the audio recorder app.


Ios 15.5 (19F77)

Model n. A2638


iPhone 13 Pro

Posted on Nov 27, 2022 07:10 PM

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Nov 29, 2022 03:43 PM in response to Cassiopcarv

Hello Cassiopcarv,


Thank you for reaching out to Apple Support Communities.


These steps may be helpful:


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.


Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.


If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ."


More details can be found here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the issue persists, reaching out to Apple directly may be the best option.


You can contact them here: Get Support


They can take a closer look and check on available options.


Cheers!

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Iphone 13 Pro Camera (video) constant noise

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