Static audio noise when recording with rear camera (1080p 60fps only) on iPhone Pro 14

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Static audio noise when recording with rear camera (1080p 60fps only) on iPhone Pro 14

Hi, I've a problem with my new iPhone 14 Pro

When I play a video recorded with the rear camera (1x, 2x, 3x lens) I can hear a static mechanical noise (like a micro shutter costantly rotating), the noise is accentuated when the camera lens is switched during the video.

This is a strange problem because It ONLY happens in 1080p 60fps recording mode. No strange sounds in in 4K 60fps and others modes.

I've tried everything: turn off wi-fi, turn off bluetooth, force restart, removing anything could cause static and cleaning the mic. Nothing has succeded and the noise is still here.

iOS version: 16.2

Any thoughs about it? Let me know and thanks in advance for your help ;)

iPhone 14 Pro

Posted on Jan 12, 2023 12:24 AM

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Answer 1

BrianK90

Community Specialist

Jan 14, 2023 5:06 PM in response to centar07

Hey centar07,

Let's try following these steps below:

1. Unplug any accessory plugged into the headset jack.

2. Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.

3. Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.

4. Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.

5. Restart your device

6. Make sure you have the latest version of iOS.

If you've tried these steps and the issue persists, we recommend that you contact Apple Support team next: Contact Apple for support and service

Cheers!

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Static audio noise when recording with rear camera (1080p 60fps only) on iPhone Pro 14

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