Messenger not loading on iPad with iOS 16

Since I upgraded my iPad to ios 16, Messenger will not load. Have deleted and reinstalled both Facebook and Messenger to no avail. Also restarted my IPad to no avail. Works fine on my iPhone 8 with iOS 16. Help, please.

iPad Air, iPadOS 16

Posted on Nov 26, 2022 10:21 AM

Reply
2 replies

Nov 28, 2022 12:33 PM in response to Tuscanyi

Hi there Tuscanyi,


You've taken some great steps already with the Messenger app on your iPad Air.


Do you have issues opening or other apps loading on your iPad Air? We want to see if this is isolated to one app on your iPad Air or multiple.


Also, does the same issue happen with multiple Wi-Fi networks? This also can help us know if the issue might be with the connection or something else.


If this issue is only happening with this specific app, you may need to reach out to the app developer for further assistance with their app. The steps below show how to do that:

"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

That information, and more, can be found here: How to contact an app developer - Apple Support


Take care.

Nov 28, 2022 05:54 PM in response to Tuscanyi

There are many reports of issues with Messenger. Many users also report that deleting both the FaceBook and Messenger Apps from the iPad, prior to restarting and reinstalling the Apps, will resolve the problem. Perhaps this will also work for you:


Delete apps on your iPhone, iPad, and iPod touch - Apple Support

Force restart iPad - Apple Support



After restarting the iPad, install and launch Messenger App first - and then reinstall the FaceBook App:


  • Messenger

https://apps.apple.com/gb/app/messenger/id454638411


  • FaceBook

https://apps.apple.com/gb/app/facebook/id284882215

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messenger not loading on iPad with iOS 16

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