iphone X screen goes black during call
My iPhone X screen goes black during a call and the only way to wake it up is to start shutting off the phone, which ends the call. Is there a fix for this?
[Email Edited by Moderator]
iPhone X, iOS 16
Hi sharik65,
It seems you need help with your iPhone X making calls and we want to support you.
It's normal for your iPhone to use the proximity sensor, located right near the receiver where you place your ear, to turn off the screen while you're on a call.
If you take the iPhone away from your head during a call, does the screen turn on?
If you believe there's some issue with the screen, you might want to have your iPhone inspected at the nearest service center for help:
Thanks for using the Apple Support Communities.
This is not only for iPhone X but also for iPhone Xs, 11, 12, series. We are facing this issue only after the ios update. IOS 15 was smooth but IOS 16 causing so much trouble
iPhone X screen goes black during call
