iphone disconnects during file transfer

How can I transfer my photos from phone to pc without disconnecting all the time ?

The transfer is by usb ( original usb from my phone ) , it transfers part of files, then it says the device is not reachable, or not working.....thanks!

iPhone 11, iOS 16

Posted on Nov 26, 2022 06:17 AM

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1 reply

Nov 27, 2022 05:46 PM in response to mirela76

Hey there, mirela76,


Thanks so much for using Apple Support Communities.


This definitely sounds unanticipated but we want to help you figure out what might be going on. To start, is your iPhone running the latest version available of iOS? This can seem simple but oftentimes an update will resolve these types of issues so we do think it's worth trying. Here's how: Update your iPhone or iPad - Apple Support


If that doesn't quite do it, then we would also recommend that you test the issue out with a different USB cable. If it's still happening then test it again using a different USB port, if possible. This can help isolate the issue, showing us whether the issue may be due to a malfunctioning USB port or cable.


We hope that this information is helpful.


​Have a great day!

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iphone disconnects during file transfer

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