Anyone else experiencing disappearing emails using Mail app since updating to IOS 16.1.1?
After composing a new email and hitting send, the email disappears from the Mail app (does not appear in Sent Items, Drafts, Outbox, or any other folder) and the recipient does not receive the email.
iPhone 13 Pro
Hi simon330,
Since your emails are not going through when you send them, we recommend that you try the steps here: If you can’t send email on your iPhone, iPad, or iPod touch
To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.
1) Check the Outbox for unsent email
2) Check your email address and password
3) Remove your email account and set it up again
The reason why we are recommending the steps above is because they will show you what to do if you can’t send emails from the Mail app on your iPhone.
If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there.
Thanks for using the Apple Support Communities.
Cheers!
Thanks for your help J_Johnnyboy
1) Does not apply (please see original post stating the email does not appear in Outbox)
2) Does not apply (Mail app says "All Inboxes - Updated Just Now")
3) I have removed the two email accounts affected and set them both up again. I will update here if the problem persists.
Regards
Simon
I’ve just updated to 16.1.1 and also having weird and inconsistent problems with mail on iPad. How do you disable this new “unsend mail” feature? Will try it. Also, I’ve noticed there’s a 16.1.2 now available on iPhone (but not noted on iPad software update status it seems). I wonder whether that might have a patch for mail problems in 16.1.1?
I have the same issue with emails being “lost” when sent. They are not in the sent file. They are not in the outbox. Not in junk and not in trash. They simply make the swoosh sound I have programmed and disappear. I know they are not being sent because I’ve copied myself to a different email address and they do not arrive. S I have to completely compose the email and send it again. Sometimes it goes and sometimes it doesn’t.
I have the exact same issue. It has happened to me several times now.
I’ve the opposite problem, unwanted emails are reappearing after I delete them!! Help, it’s so annoying as so many emails in inbox now!
I have exactly the same mail issues. I wish I had never upgraded to 16.1.1
SIMON: I noticed that there’s a new feature with 16.1.1 (“unsend mail”). I just now disabled it. I think it could be causing our mail issues since it’s never been featured in past updates 🤔
Thanks - yes I wondered that. I have done two things: 1. Disabled "Unsend mail" 2. Deleted and reinstalled the affected accounts. So far so good...
Thank you good to know in case it happens again.
I am having the same issue, thought I was losing my mind.
“SETTINGS”
”MAIL”
…then turn ”UNDO SEND DELAY” to OFF
it works❗️after I did that the issue went away‼️😎
IOS 16.1.1 Mail app issues
