My flags keep turning red

I am using flags in Mail on my MacBook Pro (using Monterey 12.3.1). Up until yesterday I had 6 different colours used. Now when I try to add one of the coloured flags to a mail it flips it to red after you select it and it has now moved historic mails with a yellow flag to red as well. When I try to change the red flag back to yellow it just flips it back to red again straightaway.

MacBook Pro 13″, macOS 12.3

Posted on Nov 24, 2022 2:57 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2022 7:20 AM

Nicbfc wrote:

Q - I am using flags in Mail on my MacBook Pro (using Monterey 12.3.1).

A -The first thing the user needs to do is to update the computer from Monterey 12.3.1 Released Mach 31, 2022


A - The current version of Monterey is 12.6.1 which brings many Bug and Security Updates


A - There is also a update as a separate Update for Safari bringing it to version 16.1



The links below are worth thee User time to read up more on


About the security content of macOS Monterey 12.6.1


Keep your Mac up to date




2 replies
Question marked as Top-ranking reply

Nov 24, 2022 7:20 AM in response to Nicbfc

Nicbfc wrote:

Q - I am using flags in Mail on my MacBook Pro (using Monterey 12.3.1).

A -The first thing the user needs to do is to update the computer from Monterey 12.3.1 Released Mach 31, 2022


A - The current version of Monterey is 12.6.1 which brings many Bug and Security Updates


A - There is also a update as a separate Update for Safari bringing it to version 16.1



The links below are worth thee User time to read up more on


About the security content of macOS Monterey 12.6.1


Keep your Mac up to date




Nov 24, 2022 7:47 AM in response to Nicbfc

It is possible that this is actually caused by your mail provider. I have two mail accounts. One keeps my flags as assigned. One only seems to have a single kind of flag in its repertoire - it only recognizes/assigns red ones and changes all flags to red as soon as synchronization is performed. This latter email provider used to recognize the different colored flags; that changed when they "upgraded" their servers.


My workaround is to create a mailbox on my mac and move flagged emails from the less-than-perfect email provider there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My flags keep turning red

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.