Subtitles are selected off but remain on.

Hi Smokedbyappletv,

We appreciate you reaching out to us. We understand that you already disabled the subtitle, but you still see subtitles.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing this behavior on multiple apps?

Are you experiencing this behavior on multiple videos?

Do you see the subtitle from start to finish of a video?

Did you use the same steps in the article below to disable the subtitle?

Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

If you answer yes to all questions, please update your Apple TV if you haven’t.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of tvOS for your device can help isolate potential software issues. 

Update your Apple TV

If you answer no to any of the questions, it is likely that the subtitle that you see is embedded on the video.

Take care!