Portrait zoom 3 not working correctly
I just unbox my new iPhone and i was testing the camera i got this issue on picture below only on zoom x3 on portrait mode , and video x3 zoom.
iPhone 13 Pro
I just unbox my new iPhone and i was testing the camera i got this issue on picture below only on zoom x3 on portrait mode , and video x3 zoom.
iPhone 13 Pro
Hello hmissbah,
Congratulations on your new iPhone! Since you just unboxed your new iPhone, we recommend ensuring it's fully updated as that helps to resolve issues and installs security updates. Here are great guides to follow, just in case:
Update your iPhone or iPad - Apple Support
How to manually update apps on your Apple device - Apple Support
If you've already installed updates, restart your iPhone as that too can resolve odd issues: Restart your iPhone - Apple Support
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
If the behavior continues, let us know more to help:
Keep us posted.
Take care!
Hi
thank you for replaying
i already updated the device, restarted the device but it doesn’t work
only the camera zoom x3 on portrait mode
i did a back up from my old iPhone.
Thanks for getting back to us hmissbah,
Since the issue’s still happening, we recommend contacting Apple Support: Get Support
Take care.
Portrait zoom 3 not working correctly