Anyone else have trouble keeping sound working with AppleTV and Sonos Arc (connected via eARC)? Sounds works for a few, then cracks loudly, then stops altogether until restarted. Tried the last three models of Apple TV to test. Already using the 8K HDMI cables. TV is Sony XBR 85 incher. Sonos Arc works fine without the AppleTV hardware and works with the AppleTV App built into the TV.
Apple TV 4K, tvOS 15
Hello bcb23,
Thanks for posting in the Apple Support Communities. We understand that you're having issues with audio for your Apple TV when using a Sonos ARC. Have you reviewed the article below to confirm your audio settings are appropriate for the devices you're using?
Set up Dolby Atmos or surround sound on Apple TV with a sound bar or AV receiver - Apple Support
The reason we ask is due to this information from the article above:
*Some sound bars and AV receivers support Dolby Atmos, but don’t support video formats like HDR10 and Dolby Vision. In this case, you can plug your Apple TV 4K into either the sound bar or AV receiver to play sound in Dolby Atmos. Or you can plug your Apple TV 4K into your television to watch video in HDR and Dolby Vision. To do both, you need a television or an AV receiver or sound bar that supports both Dolby Atmos and high-quality video formats. Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.
Best regards.
Hello bcb23,
Thanks for posting in the Apple Support Communities. We understand that you're having issues with audio for your Apple TV when using a Sonos ARC. Have you reviewed the article below to confirm your audio settings are appropriate for the devices you're using?
Set up Dolby Atmos or surround sound on Apple TV with a sound bar or AV receiver - Apple Support
The reason we ask is due to this information from the article above:
*Some sound bars and AV receivers support Dolby Atmos, but don’t support video formats like HDR10 and Dolby Vision. In this case, you can plug your Apple TV 4K into either the sound bar or AV receiver to play sound in Dolby Atmos. Or you can plug your Apple TV 4K into your television to watch video in HDR and Dolby Vision. To do both, you need a television or an AV receiver or sound bar that supports both Dolby Atmos and high-quality video formats. Apple TV 4K uses a high bandwidth form of Dolby Atmos that doesn’t work over ARC connections.
Best regards.
Apple TV losses sound with Sonos Arc (last three versions of Apple TV)
