Apple Music very buggy

Question

Level 1

25 points

Sometimes at start-up, sometimes after Apple Music has been running for a while, Apple Music gets very buggy.

For example, if I select a play list and hit play it will scroll through the play list rapidly without playing anything.

If I select Listen Now, Browse, or Radio from the Apple Music sidebar they do not load.

I've logged out and logged back in. The problem persists. Anyone seen anything like this?

Apple Music on a M2 MBP running Ventura

MacBook Pro 13″, macOS 12.6

Posted on Nov 18, 2022 4:31 PM

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Answer 1

Community Specialist

Hello Zed_Fisher,

Let's isolate this by starting up in safe mode, and testing. Here are the steps:

"Before you begin

To start up your Mac in safe mode, you need to know what type of Mac you have.

If you see an item labeled Chip, followed by the name of the chip, you have a Mac with Apple silicon.
If you see an item labeled Processor, followed by the name of an Intel processor, you have an Intel-based Mac.

Use the corresponding set of instructions below to start up your Mac in safe mode.

Start up your Mac with Apple silicon in safe mode

On your Mac, choose Apple menu > Shut Down.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
Press and hold the power button on your Mac until “Loading startup options” appears.
Select a volume.
Press and hold the Shift key, then click Continue in Safe Mode.
The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar."

Let us know how it goes.

Cheers.

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