iOS 16.1.1 and WhatsApp

OhJules wrote:

Hi I updated my iPhone last night and now I cannot see a preview of WhatsApp messages or who they are from without going into the app. Yes, I’ve checked all the settings - I queried with WhatsApp support and followed their guidance - and restarted the phone each time, without any success. Furthermore, photos on WhatsApp has now reverted back to saving to camera roll and all ringtones have gone back to default. Why has this happened? Any useful ideas about what I can do to get back everything as it was, please?

YOu contact whatsapp again and speak to their tech who can actually help you with their app.

Call WhatsApp back and ask for a Senior Support Manager who can actually help you. The other guy / girl that you spoke to had only one goal........to get you off the phone as soon as possible.