Ordered Iphone 14 Max Pro but UPS lost it

On 26th of october 2022 have ordered for Iphone 14 Max Pro and estimated delivery initiated was 16th of November. Apple sent me notification shipment was sent through UPS and will deliver on the 8th November but never arrived. So on UPS app it showed the package would be available on next day at UPS local access point, i go the next day to pick up the package but they said they havent received it and to come next day. Next day the same thing, they haven't recieved the package and asked me to go to their head office at Maspeth. I go same day to maspeth and they said they have sent package to same UPS local access point. On very next day I visit the UPS local access point and they said they haven't received it. They made me go place to place for the package. Then i contact Apple store and they said in 2 working days i should get an update but its been 3 working days now and haven't received any updates. I called apple again and they said its under investigation and will notify me soon as they don't know whats going on. My question is.. i waited for that phone for 2 weeks and then UPS made me go here and there and apple still investigating the package... how long will I have to wait for this Package to arrive? Apple offered me refund but thats not what i want... holidays coming and i have plans out of town and apple nor Ups has any information on the package. Did you guys go through same situation... if u did how long did it take for them to deliver the phone?