User profile for user: carlaserra
carlaserra Author
User level: Level 1
4 points

Marshall Minor III connection with MacBook Air using Google meets

Hi everyone,

I am having an issue with my Marshall Minor III when connected to my MacBook Air M1.


Every time that I am connected on a Google Meeting call and use the earbuds every couple of minutes they stop working and no sound comes out at all. Although, they seem to still be connected to the laptop, just no sound.


If I turn off and on the Bluetooth and reconnect them, they start working again but in a couple of minutes, it happens again.

I had to stop using them for my meetings.


Is this happening with anyone else?

Thanks.

MacBook Air 13″, macOS 13.0

Posted on Nov 16, 2022 2:24 AM

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User profile for user: Bill_T1
Bill_T1
User level: Community Specialist

Nov 17, 2022 6:18 PM in response to carlaserra

Hi carlaserra,


The article If the sound from your wireless headphones cuts out or is distorted offers several suggestions for this behavior up to the following if the issue remains:


"If your headphones keep disconnecting


If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.

Unpair your headphones

Unpair from an iPhone:

  1. Tap Settings > Bluetooth.
  2. Find the device that you want to unpair and tap the Info button .
  3. Tap Forget This Device.
  4. Restart your iPhone.


Unpair from a non-Apple device:

  1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on. For example, on an Android device, go to Settings > Connected devices > Connection preferences > Bluetooth.
  2. Unpair—or forget—your headphones.
  3. Restart your non-Apple device.

Pair your headphones again

Pair—or connect—your headphones again. Find instructions for your headphones and the device that you want to pair them with:

If your headphones continue to disconnect, contact Apple Support."


Regards.

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Marshall Minor III connection with MacBook Air using Google meets

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