iSkysoft Media Converter crashes
my iSkysoft Media Converter app keeps crashing after install. EVERY TIME that I run it, it immediately crashes. The report indicates its an issue with Python.
Any idea on fixes for this?
MacBook Pro Apple Silicon
User profile for user:
racheals14
User level:
Community Specialist
Hello Rich Allcorn,
There are some steps that can help resolve the most common causes for apps quitting unexpectedly on your Mac. You can find them in If an app freezes or quits unexpectedly on Mac.
- "If an app doesn’t quit as expected, or it’s unresponsive, you can force quit the app (you may lose unsaved changes). Choose Apple menu
> Force Quit, select the app in the dialog that appears, then click Force Quit. - If the app quit, reopen it by clicking Reopen in the dialog that appears.
- Restart your Mac by choosing Apple menu > Restart.
- Make sure the app is compatible with your version of macOS.
- Open another file in the app. There may be a problem with the original file.
- Check for updates to your software.
- Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of macOS.
- Uninstall any app plug-ins or enhancements from other manufacturers.
- If you recently updated the app or macOS, a plug-in or enhancement you installed may no longer be compatible.
- Diagnose problems with your Mac to learn whether hardware you installed, such as additional memory, is incompatible, improperly installed, or defective."
If you continue to experience issues after completing those steps, and it seems to be isolated to this specific application, we recommend contacting the app developer directly. They'll be best equipped to look into this and provide any available solutions from there. You can connect with them here: iSkysoft Support Center - Get help with any of our software
Cheers!