IPad recovery problems

We are having trouble resetting our iPads. iPads, 9th Generation, MDM in JAMF. When we put the devices (iOS 15.7) in the DFU and want to reset them using Mac Finder or Apple Configurator, we get various error messages (4013, 4016). The iPads cannot be reset and get stuck in the DFU. You use MacBook Airs with Ventura. We can then only rescue the stuck iPads via manual installation using MAC Finder and the ipws file with iPadOS 15.7. Does anyone know this problem?

Posted on Nov 13, 2022 8:47 AM

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Nov 13, 2022 11:04 AM in response to Marcel_73

Perhaps this support page that details error #4013 will help you work through the problem:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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IPad recovery problems

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